Return & Refund Policy

Each portrait is individually hand-painted and custom-made from the photos provided by the customer. Because custom artwork is created specifically for each order, all sales are final and returns or exchanges are not accepted.

If your artwork arrives damaged, defective, or you receive the wrong item, please contact me within 7 days of delivery at moroz.customart@gmail.com and include photos of the item and packaging. I will review the issue and, when appropriate, arrange a replacement or refund.

If you have any questions about your order before purchasing, please contact me before placing your order.